Last Updated Date: Jan 11, 2020
Regarding Amazon, “Alexa” means their Alexa Voice Service which includes third party services (like our skills) and other related Software.
When you use our skills you have to talk to Alexa. This voice input is sent to Amazon and Learning Matters, where we use it to understand what our skill should do for you. This is absolutely necessary for our services to give you an appropriate response.
Learning Matters never collect or share personal data with our skills.
To improve our services we analyze automatically how often utterances are spoken and conduct other analytics. This is done automatically by Amazon in the Amazon Developer Portal.
For some of our skills it is necessary to save data in our databases.
The skills are accessed with an user-id provided by Learning Matters. We associate the end user to the userid and collect the skill usage data in our database. We use such data to understand the progress of specific users and provide feedback or report to the users.
Some of the user utterances include responses with personal information, such as the following:
- family information
- financial information
Such data is processed at Amazon Alexa services and the actual values are not received at Learning Matters. Such a model ensures that Learning Matters does not collect any personal information.